Recharge your account without logging in

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Enter the phone number and last four digits of your device

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Questions

  • Where can I find the agreement number?
    The agreement number is indicated in a small rectangular piece of paper attached to the device.
  • Where can I find the device number?
    The device number is shown on the sticker printed on the device case. What should I do if no funds have been credited to my account?
  • What should I do if no funds have been credited to my account?
    Updating the account status can take from 10 minutes to half an hour. If you still have no funds credited to your account after such a period, please contact us through the feedback form or call: 8-800-707-2323.